Effective date: 19 July 2026
No Online Sales at Present
The Afil website currently operates as a product information catalogue. We do not accept online orders, collect online payments or complete purchases through this website. Therefore, no website-based cancellation, return or refund is currently available.
Offline or Direct Transactions
If a product is purchased through an authorised distributor, channel partner or direct offline arrangement, any cancellation, replacement, return or refund will be governed by the invoice terms, product condition, applicable law and the policy of the relevant seller.
Damaged or Incorrect Products
For an eligible direct transaction, please report damaged, defective or incorrect products promptly with invoice details, batch information, photographs and a description of the issue. Do not use or dispose of the product until guidance is provided.
Contact
For assistance, email info@afil.in or call +91 92748 39983. This policy may be updated when online commerce is introduced.